YMCA Reading

Need Help?

Need Help?

If you are a young person (aged 16-25 years old) who is experiencing homelessness in need of support, please contact our friendly team.

If you feel you are in immediate and urgent danger, please contact the emergency services on 999.

Contact Us


All YMCA Reading is allocated by referral from Reading Borough Council.

If you are in need of urgent housing contact the Reading Borough Council Housing Advice Team: http://www.reading.gov.uk/article/11394/Homeless-or-at-risk-of-losing-your-home

Reading Borough Council run drop-in sessions from 9-5pm Monday to Friday, or email: housing.advice@reading.gov.uk

In an emergency out of hours call: 01344 786 512


If you are under the age of 18 contact Brighter Futures for Children

If you are concerned about a child, contact the Children’s Single Point of Access on: 0118 937 3641


Other Services

Below are contact details and links to just a few of the support services available to you, your family and friends.

Visit: servicesguide.reading.gov.uk for a full listing of local services available to you.



Launchpad Floating Support offers housing related support to help you maintain your tenancy and prevent homelessness. Drop-in Monday, Wednesday, Friday – 10.00am to 2.00pm:


The Stables

1A Merchants

Place Reading


Alternatively, call or email for advice from Monday to Friday, 9.00am to 5.00pm.

Telephone: 0118 929 1111

Email: support@launchpadreading.org.uk


Medical Emergency

In the event of a Medical Emergency call:

  • 999 for ambulance, Police or Fire Service
  • 111 for non-urgent medical help contact NHS Direct
  • Samaritans on: 116 123 If you are suicidal or at risk of hurting yourself


For Mental Health Support contact:


In the event of Domestic violence or sexual abuse contact:


For Support with drug, alcohol or substance misuse contact: